Shipping & Returns

Shipping

We charge a flat rate of $15.00 per order for regular postage Australia-wide. Free postage for all Australian orders over $99. Healthy Hut will do its best to process your order within 2 business days of receipt. Your order should arrive within 4-10 business days depending on your location and shipping companies.Please allow extra time during CoVid19.If you have any questions in regards to the delivery of your order, please contact our office by email at orders@healthyhut.com.au. Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item we can no longer supply. However, we will offer you a store credit for any item that is unexpectedly delayed or a refund of the item that is no longer available. We are unable to make changes or additions to online orders once they have been submitted. All additions must be treated as new orders and may incur a shipping fee. We encourage you to double check your order before checking out. If you need to cancel an order, please contact us immediately.

Returns

We offer a full refund for damaged goods and goods that are different from what you ordered. Goods must be returned in the original packaging and unused. Please contact us within 7 business days of receiving your order. PLEASE NOTE: no exchanges or returns are offered for sale or discounted items.No refunds offered for change of mind. We reserve the right to refuse returned items if the items do not comply with our returns policy. Refused items will be posted back to you and additional postage will be charged. No responsibility is taken for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.

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